Senior Software Engineer, Customer Integrations
Gridware
Software Engineering, Customer Service
San Francisco, CA, USA
Posted on Nov 8, 2025
About Gridware
Gridware is a San Francisco-based technology company dedicated to protecting and enhancing the electrical grid. We pioneered a groundbreaking new class of grid management called active grid response (AGR), focused on monitoring the electrical, physical, and environmental aspects of the grid that affect reliability and safety. Gridware’s advanced Active Grid Response platform uses high-precision sensors to detect potential issues early, enabling proactive maintenance and fault mitigation. This comprehensive approach helps improve safety, reduce outages, and ensure the grid operates efficiently. The company is backed by climate-tech and Silicon Valley investors. For more information, please visit www.Gridware.io.
Role Description
We’re seeking a Senior Software Engineers to design and build the APIs that deliver data and real time events to Gridware’s customers. You’ll create critical interfaces that allow utilities to access our insights and take action on hazards to the electric grid.
You’ll work hands-on with both customer engineering teams and Gridware’s internal teams to scope, deploy, and operationalize API integrations. This includes our core Gridware API, upcoming partnerships, and new data products under development. This is a high-ownership, high-impact role essential to making our platform’s capabilities accessible and actionable for the people who need them the most, and protecting critical infrastructure at scale.
Responsibilities
- Design and build robust APIs that expose real timeevents, health metrics and analytics to our customers.
- Collaborate directly with utility customers and integration partners to understand their data needs and workflows.
- Implement rate limiting, data access controls, and authentication systems.
- Create comprehensive documentation that helps customers integrate quickly and successfully.
- Champion engineering best practices around testing, API performance, observability, and continuous deployment to ensure reliability at scale.
- Mentor and support the development of other engineers.
Required Skills
- 5+ years of software development experience, with a strong focus on building APIs and distributed systems.
- A strong understanding of API design principles, event driven frameworks and best practices for API security,versioning and documentation.
- Proficiency in Python and PostgreSQL (or equivalent modern stack).
- Excellent communicator and relationship builder; comfortable explaining technical details to both engineers and utility stakeholders.
- Comfortable taking broad ownership in a fast-paced, high-autonomy environment.
- Passion for building products that combine software, sensors, and the physical world.
Bonus Skills
- Familiarity with observability tools such as OpenTelemetry, Grafana, or Mimir.
- Background working in hardware–software ecosystems or IoT systems.
- Strong product sense and ability to translate complex technical concepts into usable tools.
This describes the ideal candidate; many of us have picked up this expertise along the way. Even if you meet only part of this list, we encourage you to apply!
Benefits
Health, Dental & Vision (Gold and Platinum with some providers plans fully covered)
Paid parental leave
Alternating day off (every other Monday)
“Off the Grid”, a two week per year paid break for all employees.
Commuter allowance
Company-paid training