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Senior Analyst - Resident Engagement

Fire Aside

Fire Aside

Marketing & Communications, Data Science · Full-time
San Anselmo, CA, USA
USD 110k-135k / year
Posted on Oct 29, 2025

Location: Remote or Hybrid (Marin County, CA)

Preferred locations: Western U.S.

About Fire Aside

Fire Aside is a mission driven company dedicated to empowering homeowners to take concrete action toward defensible space and home hardening, reducing wildfire risk and boosting community resilience. Our SaaS platform delivers personalized assessments, action plans, and project management tools, driving adoption through education, engagement, and local partnerships. Our job is to build tools and deliver services to community leaders to increase their impact.

Objectives of this role:

  • Design and test marketing and engagement strategies that influence resident behavior and drive higher participation in mitigation actions
  • Use Fire Aside’s engagement and campaign tools to drive measurable KPIs such as resident participation, mitigation actions, and program outcomes
  • Partner with clients and government officials to help them extract the greatest value from their defensible space and home hardening programs
  • Lead the analytics and storytelling that translate data into actionable insight and compelling narratives for agency leaders and the public
  • Use GIS as a visual communication tool, leveraging ESRI, Mapbox, or QGIS to create clear and impactful spatial visualizations that support data stories and program outcomes
  • Explore opportunities to leverage artificial intelligence and automation to increase the rate and efficiency of resident resolutions

Responsibilities

· Collaborate with clients and internal teams to design and measure A/B tests or other behavioral campaigns that improve resident engagement and follow-through

· Analyze and synthesize inspection, property, and engagement data to help clients evaluate and improve their wildfire resilience programs

· Develop visual and written narratives that communicate trends, success metrics, and opportunities for community risk reduction

· Build, automate, and maintain analytics pipelines and dashboards using MongoDB Atlas, NoSQL, Python, and SQL

· Work closely with the Fire Aside Customer Support & Success and Product teams to ensure analytics align with client objectives and KPIs

· Support GIS data visualization needs to enhance client deliverables and public communication materials

Required skills and qualifications

  • A passion for advancing community wildfire resilience and helping partners measure and demonstrate program impact
  • Understanding of behavioral marketing principles and experience measuring the impact of engagement campaigns or outreach strategies
  • Experience in digital marketing analytics, A/B testing, or behavioral program design in public or environmental programs
  • Excellent communication and presentation skills with the ability to engage clients, agency partners, and the public
  • Strong analytical expertise with proficiency in MongoDB Atlas, NoSQL, Python, and SQL
  • Proven ability to translate data into compelling insights and data-driven stories that influence decision-makers
  • Familiarity with GIS and mapping tools (ESRI, Mapbox, QGIS, etc.) sufficient to produce visuals that clearly communicate analytical results
  • Desire and ability to thrive in a startup environment, where the team is small, collaboration is constant, and responsibilities vary widely—everyone wears multiple hats to drive the mission forward

Preferred skills and qualifications

  • Experience in wildfire, resilience, or environmental program analytics
  • Track record ot developing dashboards, reports, or presentations that drive engagement or operational outcomes
  • Comfort working in a hybrid setting, ideally with the ability to be in our Marin office 1–2 days per week
  • Natural curiosity and initiative to explore and pilot AI applications that enhance communication, analytics, or resident action

Compensation Overview: Salary, Group healthcare, 401(k) match, Open Leave Program, and mission-driven culture. We strive to design equitable and explainable compensation programs. Base pay is ultimately determined by a candidate's skills, expertise, location &/or experience.

We are proud to be an equal opportunity employer. We recruit, employ, train, compensate and promote regardless of race, religion, color, national origin, gender, sexual orientation, disability, age, veteran status, and other protected status as required by applicable law.

To apply for this position:

Please email your resume, to joinus@fireaside.com along with the following information:

· First and Last Names /· Email /. Phone Number LinkedIn Profile

· Cover Letter (optional)

Please include the job title in the subject line of your email.

Fire Aside is an equal opportunity employer.

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